As an initial discovery phase, Audacia will work with you to analyse and map system workflows between your software to best support your business processes; including proof-of-concept testing of interfaces to existing systems and prototype development to test integration flows with real data before commencing larger scale systems integration projects.
By automating the process of capturing, transforming and transferring information between systems; we can help bridge the gap between departments and functions, mitigating data issues and increasing operational efficiency. Audacia have experience working on enterprise systems integration projects covering CRM, ERP and finance systems, as well as incorporating offline data sources such as Excel documents and paper based processes.
As part of reviewing workflows and processes, we identify the most appropriate way to communicate with your current or planned software infrastructure, identifying how triggers and events are raised, how to query updates within systems and understanding what internal processes are fired as part of calls to software interfaces.
Custom dashboards are then developed to provide a real-time view of the status of system links, with an audit history of batch transfers, trigger events and any systems integration issues. Specific workflows can then be implemented to determine the best course of action, either automated or manual, to resolve any performance or software interface related issues.
Beyond integrating systems, Audacia have experience in providing enterprise wrappers for legacy systems, providing customers and consumers access to underling processes via modern web and mobile platforms; enabling additional workflows or validation to be introduced as a layer over internal core business systems.
Based on Audacia’s transparent, adaptive and incremental approach, we ensure that any process or software application integration issues are identified and resolved early; and rapidly deliver solutions in the form of proof-of-concept and prototype systems, providing us with a communication platform to support a collaborative project approach.
Their ability to problem solve was impressive. They found constructive solutions to difficult issues. They were never negative, but offered viewpoints that we could implement together.
Rich Kenny, Techbuyer
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