Systems Integration
Integrating business systems to increase productivity and mitigate risk by ensuring that your systems operate as a single framework.
Contact UsAs an initial discovery phase, we will work with you to analyse and map system workflows between your software systems to best support your business processes. This includes proof-of-concept testing of interfaces to existing systems, and prototypes to test integration flows with real data before commencing larger scale systems integration projects.
We automate the process of capturing, transforming and transferring information between systems to help bridge the gap between departments and functions, mitigating data issues and increasing operational efficiencies. We have experience working on enterprise systems integration projects covering CRM, ERP and finance systems, as well as incorporating offline data sources such as Excel documents and paper based processes.
As part of reviewing workflows and processes, we identify the most appropriate way to communicate with your current or planned software infrastructure. We identify how triggers and events are raised, how to query updates within systems and work to understand what internal processes are fired as part of calls to software interfaces.
Custom dashboards are then developed to provide a real-time view of the status of system links, with an audit history of batch transfers, trigger events and any systems integration issues. Specific workflows can then be implemented to determine the best course of action, either automated or manual, to resolve any performance or software interface related issues.
Beyond integrating systems, we have experience in providing enterprise wrappers for legacy systems, enabling customers and consumers to access underling processes via modern web and mobile platforms. This allows additional workflows or validation to be introduced as a layer over internal core business systems.
Our transparent, adaptive and incremental approach ensures that any process or software application integration issues are identified and resolved early. We rapidly deliver solutions in the form of proof-of-concept and prototype systems, providing us with a communication platform to support a collaborative project approach.
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