Systems Integration
Integrating business systems to increase productivity and mitigate risk by ensuring that your systems operate as a single framework.
Contact UsAs an initial discovery phase, we will work with you to analyse and map system workflows between your software systems to best support your business processes. This includes proof-of-concept testing of interfaces to existing systems, and prototypes to test integration flows with real data before commencing larger scale systems integration projects.
We automate the process of capturing, transforming and transferring information between systems to help bridge the gap between departments and functions, mitigating data issues and increasing operational efficiencies. We have experience working on enterprise systems integration projects covering CRM, ERP and finance systems, as well as incorporating offline data sources such as Excel documents and paper based processes.
As part of reviewing workflows and processes, we identify the most appropriate way to communicate with your current or planned software infrastructure. We identify how triggers and events are raised, how to query updates within systems and work to understand what internal processes are fired as part of calls to software interfaces.
Custom dashboards are then developed to provide a real-time view of the status of system links, with an audit history of batch transfers, trigger events and any systems integration issues. Specific workflows can then be implemented to determine the best course of action, either automated or manual, to resolve any performance or software interface related issues.
Beyond integrating systems, we have experience in providing enterprise wrappers for legacy systems, enabling customers and consumers to access underling processes via modern web and mobile platforms. This allows additional workflows or validation to be introduced as a layer over internal core business systems.
Our transparent, adaptive and incremental approach ensures that any process or software application integration issues are identified and resolved early. We rapidly deliver solutions in the form of proof-of-concept and prototype systems, providing us with a communication platform to support a collaborative project approach.
"They are a key business partner because of their high-quality work and its impact on our business. Our organisation believes that quality is key, and we’ve found that Audacia buys 100% into that. They always try to meet our requirements, no matter how challenging."
"There’s no question they were the best choice to work with. One of our key factors was availability. Since we moved to them, the site has had zero downtime. In the last month, we haven’t had even a second of unplanned maintenance. That’s exactly the reliability and sustainability we wanted."
"Our ability to respond to customer enquiries and requests for technical information is massively increased. Not only is it much more timely, the effort required internally is significantly reduced. We have always been good at it, but this software allows us to be absolutely excellent at it."
"We identified that updating our legacy systems was business critical, and set out to find a technology partner with the perfect experience in building integrated software systems for complex projects. Audacia understands our business and our sector and provides us with a reliable and innovative technology partnership."
"As always, working with Audacia has been very easy. This was a major project for all involved. The result was very well received, it improved processes and made the whole ticketing process much simpler. Audacia always deliver and have become one of our most trusted bespoke software development suppliers."
"Audacia understood the inefficiencies behind our paper-based method and came up with an innovative and interactive solution. They've been a responsive and reliable partner and have given us a real competitive edge for years to come."
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